Privacy Policy

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This Privacy Policy explains how Caledonia Tutors (“we”, “us”, “our”) collects, uses, stores and shares personal data when you use our website www.caledoniatutors.co.uk, contact us, or engage our tutoring services.We are committed to protecting your privacy and handling personal data transparently and securely, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Last updated: 09/02/2026

Data Controller:

Caledonia Tutors

Address:

44 Leven Street

Glasgow

G41 2JE

Email: enquiries@caledoniatutors.co.uk

Phone: 07456 626962

If you have any questions about this Privacy Policy or how we use personal data, please contact us using the details above.

We may collect and process the following categories of personal data:

a) Clients and parents/guardians

  • Name
  • Email address
  • Phone number
  • Billing and invoicing information
  • Communications with us (email, phone, forms)

b) Students

  • Name
  • Subject(s) and level(s) of study
  • School year / qualification level (where provided)
  • Learning needs or preferences (where relevant to tutoring)

c) Website users

  • IP address
  • Browser and device information
  • Usage data (pages visited, time on site, referring source)
  • Cookies and similar technologies

d) Marketing subscribers

  • Name
  • Email address
  • Marketing preferences

We collect personal data when you:

  • submit an enquiry or sign-up form on our website or via Tally
  • contact us by email or phone
  • engage our tutoring services
  • subscribe to our mailing list
  • use our website (via cookies and analytics tools)

Some data is provided directly by you, and some is collected automatically when you use our website.

We only use personal data where we have a lawful basis to do so.

PurposeLawful basis
Responding to enquiriesLegitimate interests / pre-contract steps
Providing tutoring servicesPerformance of a contract
Tutor matching and lesson administrationPerformance of a contract
Invoicing and paymentsPerformance of a contract / legal obligation
Marketing communicationsConsent
Website analytics and improvementLegitimate interests / consent (cookies)
Safeguarding and quality assuranceLegitimate interests / legal obligation

You may withdraw consent for marketing at any time.

We do not sell personal data.

We may share limited personal data with:

a) Tutors

Tutors are self-employed independent contractors engaged by Caledonia Tutors.

We share only the information necessary for the delivery of tutoring services, such as:

  • student name
  • subject and level
  • contact details for scheduling
  • relevant learning context

Tutors are required to handle personal data responsibly and only for tutoring purposes.

b) Service providers

We use trusted third-party providers, including:

  • Google Workspace (email, documents, spreadsheets)
  • Tally (forms)
  • Make (automation)
  • Mailchimp / ActiveCampaign (email marketing)
  • Google Analytics (website analytics)

These providers process data on our behalf and are required to implement appropriate safeguards.

Some of our service providers are based outside the UK.Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections, in accordance with UK GDPR.

We routinely process personal data relating to children and young people for the purpose of providing tutoring services.

  • Personal data about students is provided by a parent or legal guardian.
  • Parents/guardians are responsible for ensuring the accuracy of the information provided.
  • We take particular care to minimise and protect children’s data.

We retain personal data only for as long as necessary for the purposes set out in this policy, including:

  • Enquiry data: retained for a reasonable period to manage follow-up and record-keeping
  • Client and student data: retained for the duration of tutoring and for a period afterwards for administrative, safeguarding and legal purposes
  • Financial records: retained in accordance with legal and accounting requirements
  • Marketing data: retained until consent is withdrawn

Retention periods may vary depending on the nature of the data and our legal obligations.

We use cookies and similar technologies to:

  • ensure the website functions properly
  • analyse usage and improve the website

You can control or disable cookies via your browser settings.

More information about cookies is available at:

  • www.aboutcookies.org
  • www.allaboutcookies.org

Under UK GDPR, you have the right to:

  • access your personal data
  • request correction of inaccurate data
  • request deletion of your data
  • restrict or object to processing
  • request data portability
  • withdraw consent (where applicable)

To exercise any of these rights, please contact us using the details above.

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office

www.ico.org.uk

0303 123 1113

We may update this Privacy Policy from time to time.

The most recent version will always be available on our website.

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How Tutors Are Selected

Applications are reviewed carefully, and only a proportion of applicants are invited to interview.

How Tutors Are Selected

📄 Application

Applicants submit a CV, cover letter, academic history, and tutoring experience.

🎤 Interview

Shortlisted applicants attend an interview assessing subject knowledge and communication skills.

🎓 Qualification Checks

Applicants provide evidence of exam results and university transcripts.

🛡 Safeguarding Checks

All tutors hold PVG certification and complete safeguarding training and assessment.

📊 Ongoing Review

Feedback from families is reviewed and tutors must maintain professional standards.


Customer Reviews

Caledonia Tutors

Customer Reviews

Shezhad Ali 31st March 2026

TrustPilot
The course instilled confidence in my child as it covered about 30% of the curriculum and revisted important principles from National 5. My Daughter then started her Highers with confidence

A.C.S 30th March 2026

TrustPilot
I found Caledonia Tutors as my son required additional help with school. We started with the maths Headstart course last summer and it was excellent. At first I was unsure that online lessons would work but it exceeded all expectations. We chose to continue on with the tutor throughout the year as my son’s grades improved and we wanted to keep them that way. Cannot be faulted, highly recommended.

Frank 13th March 2026

TrustPilot
I arranged a a couple of maths lessons for my daughter, at very short notice, who was struggling a little with trigonometry ahead of a test. Her tutor explained things in an extremely easy to understand way and I will not hesitate to use her again down the line if needs be and would encourage anyone in the same boat to do the same.

mandmdransfieldyahoo.co.uk 14th December 2025

TrustPilot
Abbie was a super tutor and really helped my daughter build her confidence in human biology. She explained topics really well and was encouraging and positive.

Magda 3rd November 2025

TrustPilot
I am very happy with the service provided by Caledonia Tutors. Aidan is always keen to help and resolves any situation quickly and efficiently. Emily, who was my daughter's math tutor was great. Very helpful and professional. I defenitely recommend Caledonia Tutors

Lee 31st October 2025

TrustPilot
Katie has been brilliant with my neurodivergent daughter. She is so patient and understanding. I would recommend her to anyone looking for a bit of help with maths.

Karen L 24th September 2025

TrustPilot
We have used Aidan at Caledonian Tutors for over two years for Nat5, Higher and Advanced Higher Maths. He is reliable and flexible. Aidan has given my teens confidence in maths and provided tailored tuition that has helped them to achieve great exam results.

Helena Dolan 30th August 2025

TrustPilot
After failing his prelim in Nat 5 math I reached out to Caledonia Tutors for tutoring for my son and he was matched with Ubaida for weekly tutoring online. Ubaida was brilliant. In my son’s words Ubaida really helped because he was clear, thorough and provided helpful details to make difficult calculations clear. Ubaida also provided Gregor with math to practice and try between tutoring. We couldn’t be more happy with Gregor’s time working with Ubaida that helped Gregor achieve a B in his Nat 5 exam. Thank you 😊

Lorraine Burton 26th August 2025

TrustPilot
Well worth it Caledonia Tutors offer a first class service and accomodate their students. Logan Crawford was absolutely amazing with my son, in the short period he worked with him, not only did his results improve but his confidence in the subject rocketed. Logan offered a supportive environment and was always very responsive and polite. Would highly recommend Caledonia Tutors.

Shabana Amar 24th August 2025

TrustPilot
Chemistry best Tutor for getting A My daughter tutor was very supportive,professional and very helpful. I would surely recommend her and can't forget Aiden who was all the through quickest in responding for emails,questions,concerns,bill payment etc. Aiden recommended and selected best tutor for my daughter chemistry as she was struggling from preliminary C she got A.Thank you to Aiden and Aminah chemistry Tutor she is brilliant and the best.
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