Data Controller:

Caledonia Tutors

Address:

44 Leven Street

Glasgow

G41 2JE

Email: enquiries@caledoniatutors.co.uk

Phone: 07456 626962

If you have any questions about this Privacy Policy or how we use personal data, please contact us using the details above.

We may collect and process the following categories of personal data:

a) Clients and parents/guardians

• Name
  
• Email address
  
• Phone number
  
• Billing and invoicing information
  
• Communications with us (email, phone, forms)
  

b) Students

• Name
  
• Subject(s) and level(s) of study
  
• School year / qualification level (where provided)
  
• Learning needs or preferences (where relevant to tutoring)
  

c) Website users

• IP address
  
• Browser and device information
  
• Usage data (pages visited, time on site, referring source)
  
• Cookies and similar technologies
  

d) Marketing subscribers

• Name
  
• Email address
  
• Marketing preferences
  

We collect personal data when you:

• submit an enquiry or sign-up form on our website or via Tally
  
• contact us by email or phone
  
• engage our tutoring services
  
• subscribe to our mailing list
  
• use our website (via cookies and analytics tools)
  

Some data is provided directly by you, and some is collected automatically when you use our website.

We only use personal data where we have a lawful basis to do so.

You may withdraw consent for marketing at any time.

We do not sell personal data.

We may share limited personal data with:

a) Tutors

Tutors are self-employed independent contractors engaged by Caledonia Tutors.

We share only the information necessary for the delivery of tutoring services, such as:

• student name
  
• subject and level
  
• contact details for scheduling
  
• relevant learning context
  

Tutors are required to handle personal data responsibly and only for tutoring purposes.

b) Service providers

We use trusted third-party providers, including:

• Google Workspace (email, documents, spreadsheets)
  
• Tally (forms)
  
• Make (automation)
  
• Mailchimp / ActiveCampaign (email marketing)
  
• Google Analytics (website analytics)
  

These providers process data on our behalf and are required to implement appropriate safeguards.

Some of our service providers are based outside the UK.Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections, in accordance with UK GDPR.

We routinely process personal data relating to children and young people for the purpose of providing tutoring services.

• Personal data about students is provided by a parent or legal guardian.
  
• Parents/guardians are responsible for ensuring the accuracy of the information provided.
  
• We take particular care to minimise and protect children’s data.

We retain personal data only for as long as necessary for the purposes set out in this policy, including:

• Enquiry data: retained for a reasonable period to manage follow-up and record-keeping
  
• Client and student data: retained for the duration of tutoring and for a period afterwards for administrative, safeguarding and legal purposes
  
• Financial records: retained in accordance with legal and accounting requirements
  
• Marketing data: retained until consent is withdrawn
  

Retention periods may vary depending on the nature of the data and our legal obligations.

We use cookies and similar technologies to:

• ensure the website functions properly
  
• analyse usage and improve the website
  

You can control or disable cookies via your browser settings.

More information about cookies is available at:

• www.aboutcookies.org
  
• www.allaboutcookies.org

Under UK GDPR, you have the right to:

• access your personal data
  
• request correction of inaccurate data
  
• request deletion of your data
  
• restrict or object to processing
  
• request data portability
  
• withdraw consent (where applicable)
  

To exercise any of these rights, please contact us using the details above.

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office

www.ico.org.uk

0303 123 1113

We may update this Privacy Policy from time to time.

The most recent version will always be available on our website.