Frequently Asked Questions

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Have a Question?

You’ll find answers to the most common queries below. If you’re unsure about anything or would prefer to talk it through, please get in touch – we’re always happy to advise before you decide.

Can we meet a tutor before committing?

There is no long-term contract with Caledonia Tutors, so you’re able to have 1 or 2 lessons before deciding to continue.

How do I get started?

Email, call, or submit the contact form and we’ll come back to you with suitable tutor options and next steps.

What happens after we enquire?

We’ll review the subject, level and availability requested and email you with a recommended tutor. If you’re happy to proceed, you’ll be asked to complete a short sign-up form. Once submitted, your details are shared with the tutor, who will contact you directly by email to introduce themselves and arrange lessons, usually following up with a text or WhatsApp message.

What is the minimum lesson length?

Most lessons are booked in 1-hour blocks.

Do you offer longer lessons (90-120 minutes)?

Yes, students looking to make significant progress may benefit from 90-120 minute sessions, particularly for timed past-paper practice.

Do you offer fortnightly lessons?

Yes. Fortnightly lessons can work well for students who need only small, targeted improvements and are working with us over a longer period (typically six months or more). For most other students, weekly lessons are usually the more effective option for maintaining momentum and supporting progress ahead of exams.

Do you offer group lessons?

Yes – small groups (typically 2-3 students) are available for English, Maths and the Sciences. Pricing depends on level and group size. Students must be known to each other, we do not provide matching.

Do tutors set homework?

Where appropriate, tutors may set practice between lessons, such as past paper questions, revision tasks, or topics to review. Clients can also request a specific amount of homework in the student onboarding form so tutors understand the level of practice expected. Homework is assigned during the lesson and reviewed during the following lesson so that questions and mistakes can be discussed together.

What subjects and levels do you cover?

We support a wide range of subjects including Maths, English, Biology, Chemistry, Physics, and more – primarily at National 5, Higher, and Advanced Higher level.

Do tutors understand the Scottish curriculum?

Yes, any of our tutors studied through the Scottish system themselves and are familiar with SQA course structure and assessment expectations. Tutors are also thoroughly tested on SQA curriculum knowledge during their interview.

Do you only offer SQA support?

No – we can also support GCSE, A-Level, HNC/HND, University and more.

How do online lessons work?

Lessons take place using Microsoft Teams alongside collaborative whiteboard software called Miro. Tutors and students can work through questions together in real time, just as they would sitting side-by-side.

Are online lessons effective?

Yes. Online lessons are just as effective as in-person when delivered well. Video calling alongside interactive whiteboards and shared documents allow tutors to explain concepts clearly and work through problems step-by-step with students.

What do students need?

Students simply need a stable internet connection, a tablet (Apple, Android, or Google) or a laptop. If using a laptop, a graphics tablet is recommended so the tutor and student can easily write and work through problems during the lesson. A quiet space to work is also important.

Can parents check in on lessons?

Yes – lessons take place online, so parents can easily remain aware of when sessions are happening. If they wish, they can briefly check in at the start or just before the end of a lesson to speak with the tutor

How are lessons charged?

Lessons are invoiced monthly. An invoice is issued on the first working day of the following month, covering the lessons that took place during the previous month.

Why are invoices split into tutor fees and Caledonia Tutors fees?

Tutors operate independently, so invoices separate the tutor’s lesson fee from Caledonia Tutors’ administrative and matching service.

How do I pay?

Payment is made via Online Payments using our payment provider Crezco, or alternatively via BACS.

What kind of results can tutoring achieve?

Results vary from student to student, but many see significant improvements with consistent tutoring. Based on internal tracking of student outcomes, among students who have worked with us for an average of 29 teaching weeks, the proportion achieving A or B grades increases from 36% to 80%. View a full breakdown of our results.

How quickly will we see improvement?

This varies from student to student. Some notice improvements within a few weeks, while for others progress builds more gradually as understanding develops over time. Regular lessons and practice between sessions usually lead to the strongest improvements.

Can you guarantee grade improvements?

No tutoring provider can guarantee specific grade outcomes. However, among students who have worked with us for an average of 29 teaching weeks, around 96% achieve a passing grade.

Where can I find recent SQA grade boundaries?

You can use our SQA Grade Boundary Lookup tool to check recent National 5, Higher and Advanced Higher grade boundaries by subject and year.
View SQA Grade Boundaries

Who are the tutors?

Our tutors are high-achieving university undergraduates and graduates with outstanding academic records. Most achieved straight A grades at school and are currently achieving 1st class degrees in their subject. Alongside strong academics, they are enthusiastic about their subject and are passionate about helping students gain confidence and improve their understanding.

Which universities do your tutors attend?

Many of our tutors study at leading Scottish universities, particularly the University of Edinburgh, Glasgow, St Andrews and Strathclyde, as well as universities in England such as Cambridge, Imperial and Oxford.

Are tutors vetted?

Yes. Tutors go through a rigorous review process before working with students. This includes application screening, academic transcript checks, assessment of subject knowledge, evaluation of teaching and communication skills during interview, references, and PVG checks.

How quickly can you arrange a tutor?

In most cases we can recommend a suitable tutor within 24-48 hours of receiving an enquiry. Occasionally, particularly close to exam periods, tutors in a particular subject may be fully booked and there may be a short waiting list of around 1-2 weeks.

Can we change tutors if needed?

Yes. If at any stage you feel the tutoring is not the right fit, please contact us and we can discuss arranging an alternative tutor where appropriate.

Do you offer in-person lessons?

Most of our tutoring takes place online, which allows us to match students with the most suitable tutor regardless of location. In-person lessons may occasionally be available at the student’s home in central areas of Edinburgh and Glasgow, typically within a few kilometres of the city centres, depending on tutor availability.

Where are you based?

Caledonia Tutors is based in Scotland, and most of the students we work with are also based here. Many of our tutors study at universities in Edinburgh, Glasgow and St Andrews, as well as other leading UK universities.

Cancellation Policy

We ask for at least 2 full calendar days’ notice if a lesson needs to be rearranged. You can read the full cancellation policy here. There is no long-term contract beyond this notice period.

Payment Terms

Invoices should be paid within 14 days of receipt to avoid late payment fees. The full payment terms can be found here.

Can lessons pause during holidays or exams?

Yes. Lessons can be paused at any time by arranging this directly with your tutor. However, if lessons are paused during term time for more than three weeks, we cannot guarantee that the tutor will still have availability when you wish to resume.

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How Tutors Are Selected

Applications are reviewed carefully, and only a proportion of applicants are invited to interview.

How Tutors Are Selected

📄 Application

Applicants submit a CV, cover letter, academic history, and tutoring experience.

🎤 Interview

Shortlisted applicants attend an interview assessing subject knowledge and communication skills.

🎓 Qualification Checks

Applicants provide evidence of exam results and university transcripts.

🛡 Safeguarding Checks

All tutors hold PVG certification and complete safeguarding training and assessment.

📊 Ongoing Review

Feedback from families is reviewed and tutors must maintain professional standards.

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Reviews

Caledonia Tutors

Customer Reviews

Chetana B Misra 18th August 2026

TrustPilot
My son has been associated with them since S4. He has been coached by excellent qualified tutors and their efforts reflects in the scores he has achieved. Extremely thankful to Aidan and his team of tutors for supporting my son's learning journey.

Edward Creaney 16th August 2026

Google Reviews
Very good experience with Caledonian Tutors, Anna was a great support and guide for our son's Advanced Higher Maths this year, coming out with an A pass! The service including setting up and invoicing is very well managed.

Ashley Candy 16th August 2026

TrustPilot
My daughter was crashing Nat 5 chemistry and had sessions every week with Aminah. She was brilliant. Put her at ease with the first meeting and was very thorough and really made her feel confident going into the exam. She got an A and couldn’t have done it without her.

Shona Mathers 13th August 2026

TrustPilot
My son failed his English prelim so we decided to get him a tutor. He worked with Skye online on a weekly basis from Jan-April (before his diagnosis of Dyslexia). Delighted that my son got a B in his English Nat 5! Thanks to Skye for all her support. 🙏🏽 P.S. I would have scored 5/5 if F2F was available which was my son's preference.

LMR 11th August 2026

TrustPilot
My daughter had excellent tutoring for Advanced Higher Chemistry through Caledonia Tutors. Tutor Jessica was knowledgeable, well-organised, flexible and very friendly and encouraging. We couldn't have asked for anyone better. The results came out last week and my daughter got an A - she is delighted. Thank you Jessica!

Lucy 10th August 2026

TrustPilot
Very well organised. Good communication. Excellent tutoring. Would absolutely recommend!!!

Mila Pavelka 9th August 2026

Google Reviews
Juliet Bigley helped my daughter get an A in Higher Biology. Juliet was a delightful tutor from start to finish. Always happy to explain and get into details. We would highly recommend her.

Mira P 7th August 2026

Google Reviews
Absolutely recommend. Our son did prelims with C grade (English is his second language), we arranged lessons twice a week, with wonderful tutor Michael and three months later got B for the Nat5. Arranging lessons also was very fast, easy process, very welcoming team. Thanks a lot.

Laura Rodgers 6th August 2026

Google Reviews
Exceptional support for Higher Spanish! We are so pleased with the tutoring our daughter received from Elsie for her Higher Spanish exam. Elsie is not only incredibly knowledgeable, but she was also brilliant at adapting her teaching to suit my daughter’s specific learning style. She made every session engaging and enjoyable, which really helped build my daughter's confidence. Beyond the academics, Elsie was incredibly caring; she messaged after the exam to see how it went and checked in again on results day. She was always reliable, and nothing was ever too much trouble. We also had a fantastic experience with Caledonian Tutors as an agency. They are reliable, responsive, transparent, and a real pleasure to deal with. We are delighted with the grade our daughter achieved, and we will definitely be using them again. Highly recommended!

Chika Ugwuanyi 6th August 2026

Google Reviews
Excellent I would recommend. Cameron took my daughter from C in Maths (Prelim) to A in Maths final exams(Highers).
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